ISO 9001 A Quality commitment: our customer’s satisfaction.
In order to consolidate our leadership position, we have chosen to engage ourselves in a process of continuous quality improvement. We hold ourselves to this commitment via our Quality management system established for:
- The respect of our customer’s requirements, as well as the norms and legalities.
- The continuous improvement of our product line and production processes.
- Continuous checks on our quality system and its efficiency.
And we have established common goals for our entire staff and partners in order to:
- Guarantee customer satisfaction.
- Create continuous growth.
- Innovate, create and develop new products and options.
- Always be aware of new market opportunities.
It is with these goals in mind that we, Charlatte Manutention, have made the commitment that together, we will provide all the necessary resources to achieve this standard and fulfil the promise of quality and customer care expected of the Fayat group.